Primary Scale sells and services a variety of scales and weighing devices. Whether you are interested in a purchase, installation, experiencing a breakdown, or in need of a routine calibration and service, we are sure we can help!

About Us

Primary Scale is a family owned and operated registered service agency based out of Redlands, California. We are proudly committed to providing our customers with exceptional service while assisting them with their weighing needs. While providing quick and responsive service, we are sure to provide unwavering quality assistance. Operating 24 hours a day, 7 days a week, Primary Scale is proudly leading the way in the weighing industry. Let us know how we can help!


Our team is made up of licensed service agents who have undergone vast training for various environments. We have the necessary equipment and accreditations that allow us to confidently service numerous types of scales and weighing devices.

  • Aggregates

  • Asphalt / HMA Plant

  • Cannabis Cultivation

  • Construction

  • Conveyor Belt Scales

  • Food and Beverage

  • Healthcare

  • Laboratory / Pharmaceutical

  • Logistics and Transportation

  • Manufacturing

  • Overhead Weighing

  • Portable Weigh-Station

  • Ready-Mix / Pre-Cast Plant

  • Truck Scale / Axle Scale

  • Warehouse

  • Waste and Recycling

Everything Covered in One Visit

Although specific procedures will vary based on your scale's design and configuration, the following includes many of the general points that make up a routine service.

  • Inspection and Cleaning

  • Testing and Adjustment

  • Documentation of Performance and Equipment Condition

  • Improvement / Service Recommendations

Optimizing Performance

The accuracy of a weighing device is undoubtedly important, but it is also essential to ensure its reliability and longevity. Our services make certain that our customers maintain their quality and productivity standards, while extending equipment lifespan. Some of the benefits from consistent scale maintenance are listed below.

  • A longer equipment lifespan, resulting in a larger ROI

  • Safe and reliable operation

  • Accurate and consistent results

  • Eliminating unexpected downtime

Contact us!

Call us today for a free quote!

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